Terms of Service
Terms of Service
By using the Pinkmate website and placing an order with us, you agree to the following Terms of Service.
Please read them carefully.
1. General
These Terms apply to your use of our website and any purchases made through Pinkmate.
We reserve the right to update or modify these Terms at any time without prior notice.
2. Products
We make every effort to display our products and descriptions as accurately as possible.
However, slight variations in colour, packaging or presentation may occur.
All products are subject to availability.
3. Orders
By placing an order, you confirm that:
- the information you provide is accurate and complete
- you are authorised to use the payment method provided
- you are purchasing for personal, lawful use
We reserve the right to cancel or refuse any order at our discretion.
4. Pricing & Payment
All prices listed on our website are shown in GBP (£) and include applicable taxes unless stated otherwise.
We reserve the right to update pricing, shipping costs and product availability at any time.
5. Shipping & Delivery
Shipping times are estimates only and may vary depending on demand, courier services or circumstances outside of our control.
Please refer to our Shipping Policy for full delivery information.
6. Returns & Refunds
Please refer to our Returns & Refund Policy for details on returns, refunds and replacements.
7. Product Use
Pinkmate is designed for external intimate use only.
Always use products as directed.
Pinkmate products are not intended to diagnose, treat, cure or prevent any condition.
If irritation or discomfort occurs, discontinue use immediately.
8. Intellectual Property
All content on this website, including text, branding, images, graphics and product names, belongs to Pinkmate and may not be copied, reproduced or used without permission.
9. Limitation of Liability
To the fullest extent permitted by law, Pinkmate shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.
Nothing in these Terms limits your statutory rights as a consumer.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at: