Privacy Policy

At Pinkmate, your privacy matters to us.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order, or interact with our brand.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

your name
email address
shipping and billing address
phone number (if provided)
payment and order information
website usage and browsing behaviour
marketing preferences

2. How We Use Your Information

We use your information to:

process and fulfil your orders
provide customer support
send order updates and service emails
improve our website and customer experience
send marketing emails if you have opted in
prevent fraud and protect our business

3. Marketing Communications

If you join our email list or opt in to marketing, we may send you updates, offers and launch news from Pinkmate.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

4. Sharing Your Information

We only share your information where necessary to operate our business, such as with:

payment processors
shipping and fulfilment partners
website and email service providers
legal or regulatory authorities if required by law

We do not sell your personal information.

5. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand website performance and personalise content.

You can manage cookie settings through your browser.

6. Data Security

We take reasonable steps to protect your personal information and keep it secure.

However, no online system can ever be guaranteed 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

access your personal data
correct inaccurate information
request deletion of your data
withdraw consent for marketing
request a copy of the information we hold about you

To make a request, please contact us at:

hello@pinkmate.co.uk

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: